Troubleshooting · FAQ
Support & Reference
Troubleshooting, privacy and data, FAQs, and how to reach the team.
Troubleshooting
Common Mashup build, publish, and import errors — what they mean, what causes them, and how to fix them without re-importing your product.
3 min read
Privacy and Data
What Mashup stores, what it doesn't, and how your Shopify data is handled. GDPR, CCPA, and Shopify Built for Shopify privacy compliance.
1 min read
Uninstalling Mashup
How to uninstall Mashup from your Shopify store, what stays in your theme after uninstall, and how to fully remove every Mashup section if you want to.
1 min read
Frequently Asked Questions
Read the full Mashup FAQ — installation, Shopify themes, billing, AI photo tokens, publishing, troubleshooting, and uninstall — all answered.
4 min read
Contact Support
Fastest way to reach the Mashup team — email hello@mashupai.io and we read every message, typically within one business day.
1 min read